Problems downloading Employer invoices
If you are having problems accessing your Defined Benefit invoices (or downloading any other employer files), please add the following address to your Trusted Sites list in Internet Explorer https://secureemployer.visionsuper.com.au
For full instructions on adding Trusted Sites, please refer to page 5 of the Vision Super Trouble Shooting Guide (found below)
I've forgotten my password / member no.
It happens to the best of us. If you've forgotten your member number or log in password, just call Member Services on (03) 9911 3222 (regional callers 1300 300 820) and we'll sort it out for you.
Operating System and Browser support
Currently Vision Super's secure sites are accessible by:
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Windows 2000
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Windows XP
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Windows Vista
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Windows 7
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Apple MAC computers
Vision supports the following browsers
Troubleshooting guide
If you are still having difficulties, you can download the troubleshooting guide here.
The troubleshooting guide provides you with solutions to common Internet problems.
