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Here’s how it all works

Now that you’ve decided to retire, follow these seven steps to help us help you.
 

Call Member Services on (03) 9911 3222 (regional 1300 300 820). We’ll send you a financial questionnaire to complete before your interview. You can also download the questionnaire.

  1. Complete and return the questionnaire to us. We will arrange a suitable time and send confirmation of your appointment in writing.
  2. Attend a meeting with one of our financial advisers. You can come to us or we can come to you (subject to availability)
  3. A detailed plan taking into account your financial situation will be created and a second meeting arranged to present the plan.
  4. If you are happy with your plan, you can implement it. Our financial advisers can assist you with any paperwork involved, as can our Member Services team.
  5. Fine-tune your plan if necessary. Our financial advisers will help you work through final details.
  6. It’s important to review your financial plan over time as your personal financial situation changes.
 
Retirement planning interviews are especially designed for members who are retiring in the next twelve months.