At Vision Super, we are committed to protecting your privacy by complying with the Commonwealth Privacy Act 1988 ("Privacy Act") and upholding the National Privacy Principles covering the collection, use, storage and disclosure of personal information.
Visiting the Vision Super website
Vision Super collects general information for each visitor to our website, including:
- the number of visitors to our website
- the number of pages they visit
- the average amount of time visitors spend on our site
- common entry and exit points to and from the site
Member Access online
If you access and manage your account online, this privacy statement does not apply. This is supported by our Member Access Policy.
Employer Access online
If you are an employer and wish to join Vision Super, this can be done via our website. This privacy statement will not apply but the information required when you join as a participating employer will be protected in accordance with the provisions of the Privacy Act and Vision Super privacy policies.
Forms on our website
As part of our commitment to provide the best possible service to you, our website contains various forms which you may be required to complete.
Except for employers who wish to join Vision Super, the forms are not designed to be completed and submitted to Vision Super online. A form will be processed by Vision Super on receipt of a completed and signed hardcopy.
In the course of conducting its normal business activities, Vision Super collects, records, maintains and uses personal information, which members rightly expect to be relevant, accurate, verifiable, and secure.
Vision Super understands and accepts this responsibility of trust and is committed to upholding the National Privacy Principles covering the collection, use, storage, and disclosure of personal information.
All personal information is collected by lawful and fair means and only for the purposes of providing, protecting, assessing, reporting and paying superannuation and insurance benefits. We do not collect unnecessary personal information or collect medical information without the member's prior consent.
Vision Super makes every effort to protect personal information from misuse, loss, unauthorised access, modification or disclosure. Subject to certain restrictions, which are detailed in our Member Access Policy, members will be granted access to their records for the purposes of verification or correction.
Other than as permitted by law, Vision Super will not disclose or use personal information for any purpose other than the primary purpose for which the information is collected.