news banner fund

At Vision Super, we are committed to supporting our members through every key stage of their lives. Looking out for our members’ best interests is our number one priority. 

Vision Super is proud to have a very fair and sound review process for all insurance claims, which are both approved and rejected by our underwriter, CommInsure.

We have a Benefits Committee composed of employer and member representatives that ensure claims are only declined when they fall outside of the scope of cover, or the evidence is insufficient to justify the claim.

In the last financial year, all TPD claims denied by CommInsure were reviewed by the Benefits Committee. A number of claims were approved once further information was provided to the insurer through this process.

Our Benefits Committee has exercised its right to arrange independent medical advice, and a number of claims rejected by the insurer have subsequently been overturned for members.

Because of our right under the Trust Deed to review claims and seek independent advice, Vision Super is confident that our insurance claims process is accountable, transparent and fair.  

However, if any of our members feel that their claim has been unreasonably treated by our insurer, we ask them to contact us for a review. 

Latest videos

  • [HD] Investment snapshot - Sustainable investment updates
  • [HD] Investment snapshot - Outlook for the 2017-18 financial year
  • [HD] The VisQuiz - Sustainability
  • [HD] The VisQuiz - Planning for retirement
  • [HD] The VisQuiz - Investments
  • [HD] The VisQuiz - Insurance
  • [HD] The VisQuiz - Budgeting
  • [HD] The VisQuiz - Fees and costs
  • [HD] The VisQuiz - Digital world
  • [HD] The VisQuiz - Contributions

Follow us on social media today

Twitter feed

Our people, our Vision. Meet another one of our members here: https://t.co/5rfvh1JHll community https://t.co/Q9mLeQSOYK
About 22 hours ago
Who would have thought questions about insurance could be so FUN! Take the VisQuiz yourself at… https://t.co/VhoYwHznjI
22 September 2017

Twitter CEO feed

RT @womeninsuper: We'll be supporting the itsinthebag drive at our WIS NSW event on 16 October. Learn more about the initiative here https…
26 September 2017
RT @VisionSuper: Kit from the @VisionSuper team took this on the way to Hindmarsh Shire Council. No drive is too far when there are members…
25 September 2017