news banner fund

At Vision Super, we are committed to supporting our members through every key stage of their lives. Looking out for our members’ best interests is our number one priority. 

Vision Super is proud to have a very fair and sound review process for all insurance claims, which are both approved and rejected by our underwriter, CommInsure.

We have a Benefits Committee composed of employer and member representatives that ensure claims are only declined when they fall outside of the scope of cover, or the evidence is insufficient to justify the claim.

In the last financial year, all TPD claims denied by CommInsure were reviewed by the Benefits Committee. A number of claims were approved once further information was provided to the insurer through this process.

Our Benefits Committee has exercised its right to arrange independent medical advice, and a number of claims rejected by the insurer have subsequently been overturned for members.

Because of our right under the Trust Deed to review claims and seek independent advice, Vision Super is confident that our insurance claims process is accountable, transparent and fair.  

However, if any of our members feel that their claim has been unreasonably treated by our insurer, we ask them to contact us for a review. 

Latest videos

  • [HD] Aim for your dreams
  • [HD] It's time to get ready
  • [HD] Low cost/sustainable super option from Vision Super
  • [HD] Unlike the banks, Vision Super is working for you
  • Vision Super Update
  • Vision Super Update
  • Vision Super Update
  • [HD] Vision Super's 2018 AGM
  • World Vision Super Update
  • Vision Super Update

Follow us on social media today

Twitter feed

Ditch the large latte and put the money into your retirement savings. See how much extra you could save if you gave… https://t.co/l8j9Drvf5n
18 March 2019
According to Roy Morgan research members of industry super funds are more satisfied with their funds’ performance t… https://t.co/rCCTJMCW7M
28 February 2019