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We’re pleased to advise you that the technical error that occurred in our reporting to the Australian Taxation Office (ATO) has now been resolved.

The error caused members’ salary sacrifice and employer super contributions to double in the report accepted by the ATO. This resulted in some members receiving a tax notification from the ATO saying that they had exceeded their yearly contribution cap and as a result, have received a tax liability.

The ATO has accepted our amended report and has advised us that they will be processing it over the weekend of Saturday 12 November 2016.

Once this is finalised, you will receive an amended notification from the ATO via mail or your MyGov account, and you will be advised if you need to take any action.

We understand the ATO contact centre has been updated with the latest information. If you have any questions please contact them on 13 28 61, or our Vision Super Member Services team on 1300 300 820.

Thank you for your patience and understanding during this process.

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