We can help too

For all your super related questions regarding COVID19, don't hesitate to call us on the following numbers.

Member hotline
1300 300 820

Employer hotline
1300 304 947

Retirement hotline
1300 017 589

Government apps for Android and Apple

Stay informed. Download the official government Coronavirus Australia app in the Apple App Store or Google Play, or join the Government's WhatsApp channel on iOS or Android.

Useful sources of COVID19 information

WORLD HEALTH ORGANISATION provides information and updates on the Coronavirus disease (COVID) outbreak both internationally and in Australia.

Visit now >

10 minute podcast providing an updates each day

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AUSTRALIAN GOVERNMENT DEPARTMENT OF HEALTH provides the latest information about the spread of COVID-19 and the steps being taken to slow the spread.

Visit now >


Visit now >


Visit now >

Cheer yourself up with these links

Isolation can be hard. Here are some light hearted links that might help you through. The Australian comedy group The Chaser and the US site The Onion feature regularly updated online articles. British comedian Ricky Gervais is broadcasting regularly on Twitter and US comedian Stephen Colbert's home videos are also worth a look. For those with a literary bent, actor Patrick Stewart is reading a Shakespearean sonnet a day.  

How to keep physically and mentally fit

9 Practices To Help Maintain Mental Health During The Coronavirus Lockdown 
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5 tips to mind your mental health during the coronavirus lockdown 
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Great Ways to Work Out Indoors 
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The FBI’s Physical Fitness Test app is an informative and interactive way to train like an agent. 
Learn more >


COVID-19 and insurance

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Update 23 March 2020

The role of insurance

We understand the uncertainty caused by COVID-19 (Coronavirus) might leave you with some questions about the insurance cover you have with Vision Super.

Vision Super is here for you, and we want to reassure you that all insurance claims will be assessed as normal – your insurance with Vision Super does not have pandemic exclusions or other specific exclusions for COVID-19 that would affect a claim if you need to make one.

If you’re unsure whether you’re eligible to make a claim, you can call Vision Super on 1300 300 820 Monday to Friday 8:30 to 5pm, or otherwise email insurance@visionsuper.com.au for the relevant claim forms.

 Vision Super provides three types of insurance cover:-

  • Death cover provides your estate or beneficiaries with a benefit if you die.
  • Death and total & permanent disability cover provides a benefit if you die or are permanently disabled.
  • Income protection cover provides you with an income if you can't work due to illness or injury.

Please refer to the Vision Super Saver Insurance fact sheet for more information.

MLC Life Insurance, our insurer, also has a series of questions and answers you may find helpful MLC Life's COVID-19 page

Job Loss or Stood Down due to COVID-19

If you have found yourself in financial difficulty because of the pandemic, the Australian government has announced several support services – you can find more information on these on the Treasury webpage.

Need cover or want to make changes?

Your circumstances and needs are constantly changing, which means so do your insurance needs.  The amount of insurance you need depends on your assets (savings and valuables) and commitments (mortgage repayments, children's school fees, family living costs, etc). To see how much cover you need try our insurance calculators.

You may apply at any time to increase your cover or change your cover type. To increase your cover you will need to complete the Insurance application/variation form with a personal statement, and forward both forms to us. This can be done online by logging into your account, or you can post or email both forms to us.

You can find out more about the insurance you currently have by logging into your account online, or on the Vision Super app.

We can help

We’re here to help, so if you need help updating your insurance, you can call us on 1300 300 820 or email us at insurance@visionsuper.com.au.


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