We can help too

For all your super related questions regarding COVID19, don't hesitate to call us on the following numbers.

Member hotline
1300 300 820

Employer hotline
1300 304 947

Retirement hotline
1300 017 589

Government apps for Android and Apple

Stay informed. Download the official government Coronavirus Australia app in the Apple App Store or Google Play, or join the Government's WhatsApp channel on iOS or Android.

Useful sources of COVID19 information

WORLD HEALTH ORGANISATION provides information and updates on the Coronavirus disease (COVID) outbreak both internationally and in Australia.

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10 minute podcast providing an updates each day

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AUSTRALIAN GOVERNMENT DEPARTMENT OF HEALTH provides the latest information about the spread of COVID-19 and the steps being taken to slow the spread.

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Cheer yourself up with these links

Isolation can be hard. Here are some light hearted links that might help you through. The Australian comedy group The Chaser and the US site The Onion feature regularly updated online articles. British comedian Ricky Gervais is broadcasting regularly on Twitter and US comedian Stephen Colbert's home videos are also worth a look. For those with a literary bent, actor Patrick Stewart is reading a Shakespearean sonnet a day.  

How to keep physically and mentally fit

9 Practices To Help Maintain Mental Health During The Coronavirus Lockdown 
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5 tips to mind your mental health during the coronavirus lockdown 
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Great Ways to Work Out Indoors 
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The FBI’s Physical Fitness Test app is an informative and interactive way to train like an agent. 
Learn more >


COVID-19 updates in brief

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30 June 2020

The Vision Super team continue to work from home, but our focus remains the same. We are committed to helping you achieve your retirement goals so we’re still here whenever you need us. The Contact Centre is still available Monday – Friday 8.30 am – 5 pm and you can reach them either by phone or email. And if you need more in-depth help with your super or financial planning, our planners holding phone and video appointments


22 May 2020

You can never have enough certainty and reassurance, especially now. So, that's why we want to remind you we’re here to help and keep you updated on what’s happening with your super..

Phone service 
Our dedicated “in-house” team is here to help you navigate these challenging times by providing great service, guidance and support. At Vision Super it's business as usual which means our commitment to you hasn’t changed, and you can still call us on 1300 300 820 between 8.30am and 5pm Monday to Friday, or email memberservices@visionsuper.com.au

Investment advice 
The best investment option for you is the one that suits your personal goals, whether they be short or long term. With Vision Super you can receive advice at no cost* from our financial advisers to help develop a strategy tailored for you. It’s never too late or early, to get advice, and doing so could make a big difference to your retirement savings.

*No cost financial advice is limited to single topics relating to your Vision Super accounts

Dedicated COVID page   
This page is a great resource to stay up to date. And, if you activate your notifications through the Vision Super app, we’ll update you when new information is added to the site.   


23 March 2020

As the COVID-19 coronavirus continues to spread through the Australian community, Vision Super’s priority is the health and safety of our staff, members, employers and the community with whom we have contact.

We continue to be led by the recommendations of key government authorities and relevant health professionals. We are taking a number of precautions to support our people, to maintain service to you and to be prepared should the situation change significantly.

We will continue to provide regular updates with the most efficient way to do this will be via this web page.   


13 March 2020

An increasing number of members have contacted us, concerned about recent share market falls and future risks of the new coronavirus.

As the outbreak of the Coronavirus (COVID-19) continues to create international headlines, Vision Super is closely monitoring this situation as the number of reported cases grows globally. In response to this evolving issue, members of Vision Super’s Management Group are meeting regularly to discuss our approach to managing the impacts of the Coronavirus.


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