Contact us


We can help

The best way to get in touch is to call us on the numbers below. You can can also use our Quick contact form.

Quick contact form >

Member Hotline 1300 300 820

Retirement Hotline 1300 017 589

Business hours 8:30am - 5:00pm
Closed for public holidays

Postal address 
Vision Super
PO Box 18041
Collins Street East
Victoria 8003


Employer direct

Employer Hotline 1300 304 947

Business hours 8:30am - 5:00pm
Closed public holidays

Employer email

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Translation and National Relay services

Translation services
Need assistance? Call our translation service on 131 450 and say your language at the prompt.

National Relay Service
Vision Super welcomes calls through the National Relay Service if you are deaf or have a hearing and/or Speech impairment.

Choose your preferred access point by visiting the National Relay Service website here. Provide our phone number (1300 300 820) when asked by the Relay Officer.

For more information, call the NRS Helpdesk on 1800 555 660. 


Tell us what you think

It's fantastic when we receive positive feedback about the services and support we provide.

If you'd like to provide feedback, complete a general feedback form.

General feedback >

To provide us with feedback about our website, complete a website feedback form.

Web feedback >

What to include when contacting us

To keep your superannuation safe, we need to confirm your identity before we take action on your behalf. When you email us, please include your:

  • Full name
  • Date of birth
  • Current address
  • Vision Super member number

Complaints procedure >

Member login

Employer login