Contact us
Member
We can help
The best way to get in touch is to call us on the numbers below. You can can also use our Quick contact form.
Quick contact form >
Member Hotline 1300 300 820
Retirement Hotline 1300 017 589
Business hours 8:30am - 5:00pm
Closed for public holidays
Employer
Employer direct
Employer Hotline
1300 304 947
Business hours 8:30am - 5:00pm
Closed public holidays
Employer email employerservices@visionsuper.com.au
Join as an employer >
Business hours 8:30am - 5:00pm
Closed public holidays
Employer email employerservices@visionsuper.com.au
Join as an employer >
Visiting
If you're visiting our Melbourne office
Physical address
If you would like to visit our Melbourne office, please call our member hotline on 1300 300 820 first to let us know you’ll be coming in.
Our visiting hours are 9am to 4.30pm.
Vision Super
Level 15 / 360 Collins Street
Melbourne
Victoria 3000
If you would like to visit our Melbourne office, please call our member hotline on 1300 300 820 first to let us know you’ll be coming in.
Our visiting hours are 9am to 4.30pm.
Vision Super
Level 15 / 360 Collins Street
Melbourne
Victoria 3000
Post
Postal address
Vision Super
PO Box 18041
Collins Street East
Victoria 8003
PO Box 18041
Collins Street East
Victoria 8003
Feedback
Tell us what you think
It's fantastic when we receive positive feedback about the services and support we provide.
If you'd like to provide feedback, complete a general feedback form.
General feedback >
To provide us with feedback about our website, complete a website feedback form.
Web feedback >
If you'd like to provide feedback, complete a general feedback form.
General feedback >
To provide us with feedback about our website, complete a website feedback form.
Web feedback >
Identity
What to include when contacting us
To keep your superannuation safe, we need to confirm your identity before we take action on your behalf. When you email us, please include your:
Complaints procedure >
- Full name
- Date of birth
- Current address
- Vision Super member number
Complaints procedure >