Providing proof of identity information

To keep your superannuation safe, Vision Super needs to verify your identity when you want to access or move your money. Proving your identity helps us to make sure noone can fraudulently access your superannuation account.

Step 1 – provide certified documentation

The documentation must clearly show your full name, and either your date of birth or your home address. For most people, the easiest option is to provide a certified copy of your current driver’s licence or passport. If you don’t have a licence or a passport, you can choose option B.

Option A

Current driver's licence OR passport (current or expired less than two years ago)

OR

Option B 

One of the following certified documents:

  • Birth certificate or birth certificate extract
  • Citizenship certificate issued by the Commonwealth
  • Pension card issued by Centrelink that entitles you to financial benefits

AND

One one of following certified documents:

  • A letter from Centrelink sent within the last 12 months about a government assistance payment showing your name and home address, or
  • A notice issued by a Commonwealth, state or territory government or local council within the past 12 months that shows your name and home address. For example:
    – An ATO Notice of Assessment (issued within the last 12 months), or

– A rates notice from local council or a utility bill (for example your gas or electricity bill) issued within the last three months showing your name and residential address

Step 2 – make sure your documentation is certified correctly

You need to photocopy your ID documents, and then have each page of the photocopy certified as a true copy of the original ID document by a person who is approved to certify documents. Please note that the copies you send Vision Super must be the original ones that were certified and signed by the approved person – photocopies of your certified copies cannot be accepted. People who are currently licensed, registered under a law to practise, or employed in one of the following occupations can certify documents:

Health practitioners

  • Chiropractor
  • Dentist
  • Doctor
  • Nurse
  • Optometrist
  • Pharmacist
  • Physiotherapist
  • Psychologist.

Legal and related professionals

  • Chief executive officer of a Commonwealth court
  • Clerk of a court
  • Commissioner for Affidavits
  • Commissioner for Declarations 
  • Judge of a court
  • Justice of the Peace
  • Legal practitioner     
  • Magistrate
  • Master of a court
  • Patent attorney    
  • Registrar, or Deputy Registrar, of a court
  • Trade marks attorney.

Financial professions

  • A bank, credit union or building society officer with five or more continuous years of service
  • Fellow of the National Tax Accountants’ Association
  • Finance company officer with five or more years of continuous service 
  • Member of the Association of Taxation and Management Accountants
  • Member of the Institute of Chartered Accountants in Australia, the Australian Society of Certified Practising Accountants or the National Institute of Accountants.

Government employees/representatives

  • Australia Post permanent employee or agent who has at least two continuous years of service or is in charge of supplying postal services to the public
  • Australian Consular Officer or Australian Diplomatic Officer (within the meaning of the Consular Fees Act 1955)
  • An elected representative (Federal, state/territory or local government)
  • Employee of the Australian Trade Commission who is:

(a) In a country or place outside Australia; and
(b) Authorised under paragraph 3 (d) of the Consular Fees Act 1955; and
(c) Exercising his or her function in that place.

  • Employee of the Commonwealth who is:

(a) In a country or place outside Australia; and
(b) Authorised under paragraph 3 (d) of the Consular Fees Act 1955; and
(c) Exercising his or her function in that place.

  • Permanent employee of:

(a) The Commonwealth or a Commonwealth authority; or
(b) A state or territory or a state or territory authority; or
(c) A local government authority;

with five or more years of continuous service who is not specified in another item in this list.

  • Senior Executive Service employee of:

(a) The Commonwealth or a Commonwealth authority; or
(b) A state or territory or a state or territory authority.

  • Holder of a statutory office not specified in another item in this list.

Other professions

  • Bailiff
  • Marriage celebrant registered under Subdivision C of Division 1 of Part IV of the Marriage Act 1961
  • Member of Chartered Secretaries Australia
  • Member of Engineers Australia, other than at the grade of student
  • Member of the Australasian Institute of Mining and Metallurgy 
  • Member of the Australian Defence Force who is:

(a) An officer; or
(b) A non-commissioned officer within the meaning of the Defence Force Discipline Act 1982 with five or more years of continuous service; or
(c) A warrant officer within the meaning of that Act.

  • Minister of religion registered under Subdivision A of Division 1 of Part IV of the Marriage Act 1961
  • Notary public
  • Person before whom a statutory declaration may be made under the law of the state or territory in which the declaration is made
  • Police officer
  • Sheriff
  • Sheriff’s officer
  • Teacher employed on a fulltime basis at a school or tertiary education institution
  • Veterinary surgeon.

How to certify documents

The person who is authorised to certify documents must:

 See your original ID document/s and the copy to make sure both documents are identical

 Certify each page of the copy by writing or stamping 'certified true copy'

 Include their:
– Signature and the date
– Printed name
– Qualification, (eg Justice of the Peace, Australia Post employee, etc)
– Address or place of employment.

For more information or assistance, please call our Member Services team on 03 9911 3222 or 1300 300 820 if you’re calling from a regional area. You can email us.

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