Member services: 1300 300 820
Employer services: 1300 304 947
Member services: 1300 300 820
Retirement services: 1300 017 589
If calling from overseas: +61 3 9911 3111
Translation and National Relay: 131 450
8:30am to 5:00pm closed public holidays
Member email: [email protected]
Postal address
Vision Super
PO Box 18041
Collins Street East
Victoria 8003
Employer services 1300 304 947
Employer email: [email protected]
8:30am to 5:00pm closed public holidays
Translation services
Need assistance? Call our translation service on 131 450 and say your language at the prompt.
National Relay Service
Vision Super welcomes calls through the National Relay Service if you are deaf or have a hearing and/or Speech impairment.
Choose your preferred access point by visiting the National Relay Service website here. Provide our phone number (1300 300 820) when asked by the Relay Officer.
For more information, call the NRS Helpdesk on 1800 555 660.
It’s fantastic when we receive feedback about the services and support we provide. To provide feedback, complete a website feedback form.
To keep your superannuation safe, we need to confirm your identity before we take action on your behalf.
Complaints can also be submitted using our online form
When you email us, please include your:
More information on the complaints process can be found here.
To make an appointment please call 1300 300 820
Melbourne head office
321 Exhibition Street
Melbourne, VIC 3000
Sydney head office
Level 12
28 Margaret St
Sydney NSW 2000
Newcastle
Konara
15 Lambton Road
Broadmeadow NSW 2292
Wollongong
Shop 2
60 Burelli St.
Wollongong NSW 2500
Albury *
1/557 Young Street
Albury NSW 2640
Ballina *
Shop 7 Wigmore Arcade
141 River St.
Ballina NSW 2478
Tamworth *
The Atrium
Via Shop 7
345 Peel St.
Tamworth NSW 2340
Parramatta *
Level 49
10 Darcy Street
8 Parramatta Square
Parramatta NSW 2150
Orange *
Hive Orange
25-27 McNamara Street
Orange NSW 2800
Click the red circles to view address and phone contact details.
Member Hotline
1300 300 820
Employer Hotline
1300 304 947
Retirement Hotline
1300 017 589
Download our mobile app
