Our secure websites will undergo scheduled maintenance on Thursday, 5 March 2026 between 8.30pm and midnight. We apologise for any inconvenience this may cause.
Phone us on 1300 300 820 (Australian callers) or +61 3 9911 3111 (Overseas callers), weekdays between 8.30am and5.00pm AEST/AEDT.
Retirement services: 1300 017 589
memberservices@visionsuper.com.au or use our contact form
PO Box 18041
Collins Street East
Victoria 8003
To make an appointment please call 1300 300 820
| Melbourne head office321 Exhibition Street |
Sydney head officeLevel 12 |
Konara
15 Lambton Road
Broadmeadow NSW 2292
Shop 2
60 Burelli St
Wollongong NSW 2500
Shop 7 Wigmore Arcade
141 River St
Ballina NSW 2478
The Atrium
Via Shop 7
345 Peel St
Tamworth NSW 2340
Level 49
10 Darcy St
8 Parramatta Square
Parramatta NSW 2150
Hive Orange
25-27 McNamara St
Orange NSW 2800
* Bookings by appointment only
Employer services: 1300 304 947
Email: employerservices@visionsuper.com.au
8:30am to 5:00pm closed public holidays
Need assistance? Call our translation service on 131 450 and say your language at the prompt.
Vision Super welcomes calls through the National Relay Service if you are deaf or have a hearing and/or Speech impairment.
Choose your preferred access point by visiting the National Relay Service website. Provide our phone number (1300 300 820) when asked by the Relay Officer.
For more information, call the NRS Helpdesk on 1800 555 660.
Good or bad, we appreciate receiving feedback as it helps shape the services and support we provide.
To provide feedback, complete the contact form.
If you need to make a complaint, please use our online form
Note, when making a complaint, for security reasons we will need to confirm your identity before we take action on your behalf.
When you email us, please include your:
- Full name
- Current address
- Vision Super member number
Learn more about the complaints process.