Member services: 1300 300 820
Retirement services: 1300 017 589
If calling from overseas: +61 3 9911 3111
Translation and National Relay: 131 450
8:30am to 5:00pm closed public holidays
Member email: [email protected]
PO Box 18041
Collins Street East
Need assistance? Call our translation service on 131 450 and say your language at the prompt.
National Relay Service
Vision Super welcomes calls through the National Relay Service if you are deaf or have a hearing and/or Speech impairment.
Choose your preferred access point by visiting the National Relay Service website here. Provide our phone number (1300 300 820) when asked by the Relay Officer.
For more information, call the NRS Helpdesk on 1800 555 660.
It’s fantastic when we receive feedback about the services and support we provide. To provide us with feedback about our website, complete a website feedback form.
To keep your superannuation safe, we need to confirm your identity before we take action on your behalf.
Complaints can also be submitted using our online form
When you email us, please include your:
More information on the complaints process can be found here.