A summary of your super responsibilities as an employer, including who, how much, and when you have to pay.
Under the Superannuation Guarantee (SG), employers must pay a percentage of each employee’s salary into their superannuation.
The minimum superannuation contribution that employers must make is set by the Federal Government. It is your responsibility to calculate and pay this percentage based on the employee’s Ordinary Time Earnings (OTE).
The minimum superannuation contribution that employers must make is set at 12% and set by the Federal Government. It is your responsibility to calculate and pay this percentage based on the employee’s Ordinary Time Earnings (OTE).
As of July 2025, the minimum you must pay is 12% of your employees’ Ordinary Time Earnings (OTE) into superannuation. You must use OTE to calculate the minimum super guarantee contributions required for your eligible employees.
Super contribution = OTE x SG contribution rate (12%)
Ordinary time earnings (OTE) can include;
Earnings for ordinary hours of work
Over-award payments
Payments for certain types of leave
Certain commission, allowances, and bonuses
Shift loading
OTE doesn’t include;
Payments for unused annual, sick and long service leave on termination
Overtime payments other than over award payments
Reimbursement of expenses
Leave loading
Parental and eligible community leave such as jury service
Refer to the ATO website for further information about OTE.
Using our Employer Online portal or the Westpac clearing house will ensure you are SuperStream compliant. SuperStream is the Australian Government’s data standard that employers must use to make compulsory superannuation guarantee contributions.
You might find the answer to your question in the FAQ below. If you don’t find it there, you can call our Employer Hotline on 1300 304 947 to talk to us about payments, and how to make them.
Accumulation members
For Employers using SAFF, the address details changes will automatically flow through to Vision Super via their file.
DB Members and ad-hoc address updates for Accumulation members
Employers can update an address for a member anytime via the Employer Online portal. Go to Member Maintenance > Search for and select the member > Click Edit and the follow the prompts.
Accumulation members
For Employers using SAFF, the Termination details will automatically flow through to Vision Super via their file.
DB Members and ad-hoc Terminations for Accumulation members
Employers can process a Termination for a member anytime either by submitting Form 19 which you can find on the website under resources or via the Employer Online portal. Just following the path Member Maintenance > Search for and select the member > Click Terminate and the follow the prompts.
Please send an email to employerservices@visionsuper.com.au detailing your request or call the Employer Hotline on 1300 304 947
We do not currently charge a fee to use our Clearinghouse solution, but per the Clearinghouse agreement we do reserve the right to change this at any time.
You can reset your password by visiting the Employer login page and clicking the Forgotten your password link.
If you have any issues with resetting your password, please call the Employer Hotline on 1300 304 947.
If you call us on 1300 304 947 we can arrange for booklets and PDS to be delivered as well as our induction video that’s available for new employees.