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This website is provided to you by Vision Super Pty Ltd ABN 50 082 924 561 AFSL 225054 RSE licence number L0000239 (‘the Trustee’ or ‘we’ or ‘us’) as the Trustee of the Local Authorities Superannuation Fund ABN: 24 496 637 884 (‘Vision Super’ or ‘Fund’). The website includes general information or advice only and does not (and should not be taken to) contain any personal advice. It is provided to you, to help you understand our products, services and frameworks. It does not take into account your personal objectives, financial situation or needs. You should consider whether it is appropriate for you and your personal circumstances before acting on it and, if necessary, you should seek professional financial advice. Before making a decision to acquire any product available from the Fund, you should read the appropriate Product Disclosure Statement (PDS) and Target Market Determination (TMD). If there is any inconsistency between information on this website and the PDS, the PDS prevails. Past performance is not an indication of future performance. The general information or advice shown is correct at the time of publication, but may have changed since. In particular, information or general advice provided as at a certain date or on the basis of information or sources extracted as at a certain date may have changed. If you would like updated information, please contact us.

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  • Cyber security

Cyber security

For most people, super will grow into one of their largest financial assets, so it’s important to keep it secure. 

Vision Super has advanced cyber security systems in place to protect your account(s), including multi-factor authentication (MFA) which is required each time you log in.

Using additional verification methods to verify your identity helps us protect your account(s) – and your personal information – against unauthorised access. Rest assured, we also actively monitor accounts for suspicious activity, investigating quickly and thoroughly if we have concerns.

Important!

If you think your Vision Super account may have been compromised, contact our Member Services team immediately on 1300 300 820.

New government website

The government has launched a new initiative to help Australians stay safe online. The Act Now. Stay Secure. campaign is educating Australians on the simple cyber safe actions that everyone can take every day to protect themselves. Visit actnowstaysecure.gov.au to learn more.

Protect your password—protect your future

A weak password is like leaving your front door open for scammers. Always use a strong, unique password or, even better, a passphrase like MyD0g$t1nk$, for your online accounts and never share it with anyone else. Another alternative is to use a password manager that will create highly complex passwords and remember them for you. It is important to use unique passwords for each of your accounts. Enabling Multifactor Authentication where available will provide an extra layer of additional security. You can find out more about creating secure passwords at cyber.gov.au

Visit cyber.gov.au

Think before you click—one mistake could cost you everything

Scammers often send fake emails and text messages pretending to be banks or government agencies, trying to trick you into clicking malicious links. Always access the Vision Super online account through our website www.visionsuper.com.au, or by typing this web address into your browser. If you receive an unexpected message about your super, do not click any links or open attachments. Instead, contact Vision Super directly on 1300 300 820 to verify the request. For more tips on avoiding scams visit the Government's scam watch website at scamwatch.gov.au

Visit scamwatch.gov.au

If something feels wrong, report it— silence helps scammers win

Scammers rely on confusion and urgency. If you receive a suspicious call, email, or message about your Vision Super account, stop and verify it. Report any potential scams on your Vision Super account to us immediately on 1300 300 820 or submit a scam report to scamwatch.gov.au or the Australian Cyber Security Centre.

Visit scamwatch.gov.au

Protect your data like you protect your money

Your personal and financial information is highly valuable to hackers, so keep it safe. Regularly check your Vision Super account for any unusual activity and avoid logging into your account on public Wi-Fi. If Vision Super calls you to discuss any aspect of your super, our number will come up on your phone as 03 9911 3222 and you will have the option to return the call via our main contact centre number. For more financial security advice, visit moneysmart.gov.au

Visit moneysmart.gov.au

Be discreet—scammers only need one small detail to cause major damage

Be cautious about what information you share in public or on social media, particularly when it comes to your super or finances. Scammers can use seemingly harmless information like your birthdate or email address to steal your identity. If you suspect your personal details have been compromised, contact Vision Super immediately and visit idcare.org for expert advice on identity theft protection.

Visit idcare.org

Protect your password—protect your future

A weak password is like leaving your front door open for scammers. Always use a strong, unique password or, even better, a passphrase like MyD0g$t1nk$, for your online accounts and never share it with anyone else. Another alternative is to use a password manager that will create highly complex passwords and remember them for you. It is important to use unique passwords for each of your accounts. Enabling Multifactor Authentication where available will provide an extra layer of additional security. You can find out more about creating secure passwords at cyber.gov.au

Visit cyber.gov.au