Scam and fraud protection
Tips for keeping yourself – and your money – secure.
Scams and cyber-crime are on the rise, so it’s important that we all take steps to protect ourselves. We invite you to use the resources below and if you have any concerns, please take action quickly or give us a call to so we can support you.
IMPORTANT! |
|---|
If you think your Vision Super account may have been compromised, contact Member Services immediately on 1300 300 820. |
Keeping your super secure
Vision Super has advanced cyber security systems in place to protect your account(s), but there are simple things you can do to help.
1 | Use strong passwordsA weak password is like leaving your front door open for fraudsters. Always use a strong unique password - or pass phrase – for your online accounts and never share it with anyone. Learn more > |
|---|---|
2 | Multi-factor authentication (MFA) in placeMFA adds an extra layer of security. A password manager can also help keep your credentials safe and can generate and store very complex passwords. Learn more > |
3 | Check your super account regularlyLook for any unusual activity such as transfer requests or changes in personal details. If something feels off, contact us straight away. Learn more > |
4 | Be wary of unexpected contactScammers often rely on confusion, hesitation and a sense of urgency. If you receive a suspicious call, email or message about your Vision Super account, stop and contact us directly on 1300 300 820 to verify whether the communication was from us. Learn more > |
For more tips on how to keep your accounts secure and to see the Vision Super and government resources and available, please visit our cyber security page.
Common scams and security tips
Keeping your money safe online
At Vision Super, we do everything we can to protect your account(s). But you have a role to play too. Here are our top 5 cyber security tips.
Holiday season or scam season?
Fraudsters are always looking for opportunities, especially during the holiday season. If you’re taking a break, make sure you don’t relax on security.
Protect your heart and your money
With romance scams on the rise, this article from the ACCC outlines a scammer’s playbook, explaining how criminals use well-rehearsed tactics to build trust quickly.
How to spot an investment scam
Investment scams often promise big returns. ScamWatch lists some of the warning signs to look for and how you can protect yourself.
Avoiding SMSF scams
Some of our members have reported incidents of being cold-called and encouraged by unknown individuals to move their money into Self Managed Super Funds. ASIC warns Australians to beware.
Recognising impersonation scams
You’re more likely to be fooled by a scam if you think you’re speaking with someone you know. Whether it’s by email, text or in person, ScamWatch explains how to spot impersonation scams.
Other support and help
If you think your Vision Super account may have been compromised, contact Member Services immediately on 1300 300 820. You can also access the following resources for more help.