Single Touch Payroll lets employers pay their employees and at the same time automatically provide payroll information like salaries and wages, PAYG withholding tax and superannuation information directly to the ATO.
Is it mandatory?
Yes, Single Touch Payroll reporting was mandatory from 1 July 2018 for employers with over 19 employees. Single Touch Payroll also became mandatory from 1 July 2019 for employers with 19 or fewer employees. Exceptions were given to employers in certain circumstances, including where their payroll provider was not ready. However, you would have needed to apply to the ATO for a deferred start date. Most exceptions have expired. If you need more information, please download the Single Touch Payroll factsheet.
Please note: This is a summary and provides general information only.
You might find the answer to your question in the FAQ below. If you don’t find it there, you can call our Employer hotline on 1300 304 947.
Accumulation members
For Employers using SAFF, the address details changes will automatically flow through to Vision Super via their file.
DB Members and ad-hoc address updates for Accumulation members
Employers can update an address for a member anytime via the Employer Online portal. Go to Member Maintenance > Search for and select the member > Click Edit and the follow the prompts.
Accumulation members
For Employers using SAFF, the Termination details will automatically flow through to Vision Super via their file.
DB Members and ad-hoc Terminations for Accumulation members
Employers can process a Termination for a member anytime either by submitting Form 19 which you can find on the website under resources or via the Employer Online portal. Just following the path Member Maintenance > Search for and select the member > Click Terminate and the follow the prompts.
Please send an email to [email protected] detailing your request or call the Employer Hotline on 1300 304 947
We do not currently charge a fee to use our Clearinghouse solution, but per the Clearinghouse agreement we do reserve the right to change this at any time.
You can reset your password by visiting the Employer login page and clicking the Forgotten your password link.
If you have any issues with resetting your password, please call the Employer Hotline on 1300 304 947.
If you call us on 1300 304 947 we can arrange for booklets and PDS to be delivered as well as our induction video that’s available for new employees.
Find out more
Find out more
Read more
Member Hotline 1300 300 820
Employer Hotline 1300 304 947
Retirement Hotline 1300 017 589