Single Touch Payroll

Single Touch Payroll (STP) is a government initiative to simplify employer reporting obligations to the Australian Tax Office (ATO), and it is the most significant change to payroll reporting in decades.

Single Touch Payroll lets employers pay their employees and at the same time automatically provide payroll information like salaries and wages, PAYG withholding tax and superannuation information directly to the ATO. Is it mandatory?  Yes, if you have 20 or more employees. Single Touch Payroll reporting was mandatory from 1 July 2018 for employers with over 19 employees. Exceptions were given to employers where their payroll provider was not ready, however, you would have needed to apply to the ATO for a deferred start date. If you need more information please download the Single Touch Payroll factsheet.

Single Touch Payroll factsheet

We're here to help

You might find the answer to your question in the FAQ below. If you don’t find it there, you can call our Employer hotline on 1300 304 947.

Frequently asked questions

Accumulation members

For Employers using SAFF, the address details changes will automatically flow through to Vision Super via their file.

DB Members and ad-hoc address updates for Accumulation members

Employers can update an address for a member anytime via the Employer Online portal. Go to Member Maintenance > Search for and select the member > Click Edit and the follow the prompts.

Accumulation members

For Employers using SAFF, the Termination details will automatically flow through to Vision Super via their file.

DB Members and ad-hoc Terminations for Accumulation members

Employers can process a Termination for a member anytime either by submitting Form 19 which you can find on the website under resources or via the Employer Online portal. Just following the path Member Maintenance > Search for and select the member > Click Terminate and the follow the prompts.

Please send an email to [email protected] detailing your request or call the Employer Hotline on 1300 304 947

We do not currently charge a fee to use our Clearinghouse solution, but per the Clearinghouse agreement we do reserve the right to change this at any time.

You can resent your password but visiting the Employer login page and clicking the Forgotten your password? Link.

If you have any issues with resetting your password, please call the Employer Hotline on 1300 304 947.

If you call us on 1300 304 947 we can arrange for booklets and PDS to be delivered as well as our induction video that’s available for new employees.

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