Increase, decrease, or cancel cover

We know that things change, so we’ve made it as simple as possible for you to update or cancel your insurance cover to suit your situation.

Making changes after important events

There are a number of important events – what we call ‘Key Life Events’ – that may cause you to want to change your cover. If you submit an application form within 90 days of any of the following Key Life Events happening to you, you’ll find the process to change your cover simple and easy.

  • Getting married.
  • Having a baby or adopting a child.
  • Taking out a new mortgage. This must be a mortgage on your primary home. This excludes refinancing, investment property and land.
  • The death of your spouse.
  • Getting divorced.
  • Sending your child off for their first day at primary or secondary school.
  • Becoming eligible for a Carer Allowance from Centrelink.

Insurance calculators

Life changes, and so do your insurance needs. So over time, you might need to increase or decrease your insurance to suit your circumstances.

Use our insurance calculators to figure out how much is right for you.

Other changes you can make to cover

The standard waiting period for income protection cover is 60 days. You can change this waiting period to 30 days if this suits you better. 

Outside making changes to your income protection cover because of an important event (key life event) you can also increase your income protection insurance cover, if your salary increases and usually without having to provide medical evidence, within two months of the salary rise.

More information about making changes to Income protection can be found in our fact sheet

Change your insurance online

The easiest way to change or cancel your insurance cover is to log into Vision Online. Once logged in, select Insurance from the main menu and click on the “Manage my insurance” button. In the insurance management section, at the bottom of the page,  select an appropriate heading.

Make a change

Making general changes Changes related to Key Life Events or salary increases Transferring your insurance
  • To transfer your insurance from another fund or insurer to Vision Super, click here.
Applying for cover as a casual employee

How to cancel your cover

If you wish to cancel or reduce your cover it’s not difficult, but before you do there are a few things to be aware of:

  • Once your insurance is cancelled, you won’t be able to claim for any events or conditions that happen after the cancellation takes effect. 
  • If you cancel and then decide you want cover again, you will need to make a new application, which might require medical evidence. If your new application is approved by the insurer, it may be subject to exclusions, special conditions and/or premium loadings.
  • If you are replacing your existing cover with alternative cover, we recommend that you don’t cancel your existing cover until the replacement cover is in place.

To cancel all or part of your insurance cover you can:

  • Send us a written notification.
  • Complete an Insurance application / variation form. 
  • Log in to the secure member portal and make the request online.
  • Call us on 1300 300 820.

Please know that you do also have the option to cancel or reduce your TPD cover but retain your Death only cover.

Any cancellation or reduction of cover will take effect from the date we receive your request or the date you specified in your request, as long as it’s after the date we receive it.

If you’re unsure about cancelling, we encourage you to seek some independent financial advice.

We're here to help

You might find the answer to your question in the FAQ below. If you don’t find it there, you can call our Member Services hotline on 1300 300 820.

Also before you make any changes to your cover please consider seeking financial advice. If you would like to speak with a Vision Super financial planner you can call 1300 300 820 to make an appointment. 

Frequently asked questions