Clearing house

Lighten the admin by making super contributions a matter of a single transaction each pay period.

How does it work?

If your company is making payments into many different super funds every payment cycle, then the administration load can wind up being huge. This is especially the case if you employ casual staff and their income varies each cycle. We can help you bring efficiency into the process, as well as minimise possible error – that’s the value of a clearing house.

Through Vision Super, in partnership with Westpac, you have access to the services of a super clearing house whereby we distribute the required payments to all of your staff’s super funds for you.

To set this up, you’ll need to plug in your employees’ super fund preferences for the first time. Then, each payroll cycle you simply log in and make one electronic transfer. The correct payments will be calculated and distributed via two direct debits. It’s easy, secure and efficient.

We work with Westpac to make this happen

The Vision Super clearing house service is offered in conjunction with the Westpac Banking Corporation’s ABN 33 007 457 141, AFS Licence Number: 233714 (‘Westpac’) QuickSuper platform and is designed to assist participating employers meet their obligations under the superannuation choice framework. Westpac is Vision Super’s chosen payment partner.

For more information on the Westpac QuickSuper platform please contact our Employer Hotline on 1300 304 947.

Frequently asked questions

What do I need to do when an employee changes their address?

Accumulation members

For Employers using SAFF, the address details changes will automatically flow through to Vision Super via their file.

DB Members and ad-hoc address updates for Accumulation members

Employers can update an address for a member anytime via the Employer Online portal. Go to Member Maintenance > Search for and select the member > Click Edit and the follow the prompts.

What do I do when an employer stops working for me?

Accumulation members

For Employers using SAFF, the Termination details will automatically flow through to Vision Super via their file.

DB Members and ad-hoc Terminations for Accumulation members

Employers can process a Termination for a member anytime either by submitting Form 19 which you can find on the website under resources or via the Employer Online portal. Just following the path Member Maintenance > Search for and select the member > Click Terminate and the follow the prompts.

I’ve made an incorrect payment. How do I request a contribution refund or adjustment?

Please send an email to [email protected] detailing your request or call the Employer Hotline on 1300 304 947

Is there a fee for the Clearing house?

We do not currently charge a fee to use our Clearinghouse solution, but per the Clearinghouse agreement we do reserve the right to change this at any time.

How do I reset my password for the Employer site?

You can resent your password but visiting the Employer login page and clicking the Forgotten your password? Link.

If you have any issues with resetting your password, please call the Employer Hotline on 1300 304 947.

How do I order induction booklets and PDS documents or other forms for my employees?

If you call us on 1300 304 947 we can arrange for booklets and PDS to be delivered as well as our induction video that’s available for new employees.

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Member Hotline

1300 300 820

Employer Hotline

1300 304 947

Retirement Hotline

1300 017 589

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Member Hotline 1300 300 820

Employer Hotline 1300 304 947

Retirement Hotline 1300 017 589

We support the Say on climate change initiative

Vision Super acknowledges the traditional owners and custodians of the lands throughout Australia and pays respect to their Elders past, present, and emerging.

The information on this website is general information only. It is provided to help you understand Vision Super’s products, services, policies and procedures. It does not contain any personal advice because we haven’t taken into account your personal objectives, financial situation or needs. You should consider whether it is appropriate for you and your personal circumstances before acting on it and, if necessary, you should seek professional financial advice. Before making decisions about these products on the website, you should read the appropriate Vision Super Product Disclosure Statement (PDS). Past performance is not an indication of future performance. This website is provided by Vision Super Pty Ltd ABN 50 082 924 561 AFSL 225054 RSE licence number L0000239 is the Trustee of the Local Authorities Superannuation Fund ABN: 24 496 637 884.

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We offer general super advice on any of Vision Super's superannuation products, as well as detailed personal advice tailored to suit your particular needs and requirements. These may include:
- Retirement income streams
- Rollovers
- Centrelink benefits
- Investment portfolio choice
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