Financial Services Guide – Vision Super

Financial services guide

A financial services guide (FSG) describes the financial services offered by, and important information about, a financial services licensee. The FSG can help you decide whether or not to use Vision Super’s superannuation, planning and retirement services.

Vision Super holds an Australian Financial Services Licence (AFSL no: 225054) allowing it to provide general financial product advice (general advice) and personal financial product advice (personal advice) about superannuation and non-cash payment products. Vision Super is responsible for any factual information or general advice given to you by its staff.

Vision Super provides factual information and, under its licence, general advice about superannuation. General advice does not take into account your personal circumstances or needs. We may provide this advice to you directly including through electronic services.

Vision Super employs financial planners who are able to provide personal advice to you which takes into account your objectives, financial situation and needs. These staff members are authorised to give personal advice under an arrangement Vision Super has with Industry Fund Services Ltd (IFS) (AFSL no: 232514). IFS (and not Vision Super) is responsible for any advice given to you under this arrangement. Where you require personal advice, this advice is provided to you under the arrangement Vision Super has with IFS. The IFS FSG should be viewed if you are considering obtaining personal advice.

The Vision Super Financial services guide can be downloaded here.

Member Hotline

1300 300 820

Employer Hotline

1300 304 947

Retirement Hotline

1300 017 589

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Member Hotline 1300 300 820

Employer Hotline 1300 304 947

Retirement Hotline 1300 017 589

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We support the Say on climate change initiative

Vision Super acknowledges the traditional owners and custodians of the lands throughout Australia and pays respect to their Elders past, present, and emerging.

This website is provided by Vision Super Pty Ltd ABN 50 082 924 561 AFSL 225054 RSE licence number L0000239 as the Trustee of the Local Authorities Superannuation Fund ABN: 24 496 637 884 (‘Vision Super’), subject to the terms and conditions in the which you should consider. When you use this website you are deemed to accept these terms and conditions, as applicable from time to time. The information on this website is general information or advice only. It is provided to help you understand Vision Super’s products, services, policies and procedures. It does not (and should not be taken to) contain any personal advice because we haven’t taken into account your personal objectives, financial situation or needs. You should consider whether it is appropriate for you and your personal circumstances before acting on it and, if necessary, you should seek professional financial advice. Before making decisions about Vision Super’s products, you should read the appropriate Vision Super Product Disclosure Statement (PDS). Past performance is not an indication of future performance. Our Target Market Determinations are available here

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We offer general super advice on any of Vision Super's superannuation products, as well as detailed personal advice tailored to suit your particular needs and requirements. These may include:

Retirement income streams
Rollovers
Centrelink benefits
Investment portfolio choice

Complete the form below with your full name, best telephone contact number and your main reason for seeking advice and one of Vision Super's financial planners will get back to you. Unfortunately, due to an increase in calls, there are extended wait times should you require a call back. We apologise for any inconvenience.

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