In March, we’re launching the new website, visionsuper.com.au to make it easier and faster for you to find what you need. It’s just another way we’re enhancing the service and security we provide you with.
The new and improved website will replace both the Vision Super and Active Super websites, creating a single online destination for all our members under the Vision Super brand. At the same time, we’re also moving to a single Vision Super app.
General Manager Strategy and Growth, Sean Ellis, explains that as well as saving time and money, moving to a single Vision Super website and app, also helps to deliver consistent service for our members.
“Some members have told us that they are still unsure about whether they belong to Vision Super or Active Super,” says Sean. “Whether you were with Active Super or Vision Super before the merger, we’re now one fund with one Trustee, so it makes sense for all members to be logging into their secure online account via visionsuper.com.au or the Vision Super app,” he says.
Sean says you’ll start to see one brand across other materials you see from the Fund. For example, all product disclosure statements will soon feature Vision Super branding, and we’re also working on our forms.
If you have a link saved to the current main website, don’t worry, it will automatically redirect you to the new site once it goes live in March. Once we go live, Iif you’re using the Active Super app you’ll get a prompt to download the Vision Super app. To make things easy, your log in details are staying the same, and so is the functionality of the app.
If you have any questions, please don’t hesitate to contact our Member Services team on 1300 300 820. Our phone lines are open Monday – Friday, 8.30am – 5pm, or you can email us anytime at [email protected]
What to do if you use the Active Super app?
You don’t need to do anything right now.
When the Vision Super app is ready to go, you’ll be prompted to switch over by the Active Super app. At that point, you’ll be able to download the Vision Super app and log in using your existing member number and password.
If you’ve forgotten your log-in details, you’ll need to follow the prompts to reset your password from within the Vision Super app. You can also contact our Member Services team if you need help.